One thing about PBX telephone system or Private Branch Exchange telephone system that you should know of is the fact that it had a really fascinating history, starting from the early days telephone operators in the form of switchboards to the sophisticated and highly capable digital internet PBX at present. Due to the continuous advancement of technology, innovations keep on taking place, not to mention how the telephone systems are becoming more and more advanced, technologically speaking, especially with the new features being added all the time. These days, you will surely observe the rise in the number of subscribers not only making calls, but also sending and receiving voicemails, emails and faxes as well, through their phones or with any device they have using the internet.
One thing that we want you to know regarding the entire telephone system in the past is that they started in a very primitive way, with operators connecting callers to various extensions by means of using both switchboards and cords as well. Aside from being the abbreviation for Private Branch Exchange, PBX also meant a range of devices that have capabilities that are different. There are other things that you have to be aware of regarding PBX telephone systems like how it essentially pertains to a business telephone system that involves many lines which are connecting internet (in between extensions) and externally (through an external public telecom network).
It has been said that the primary reason why PBX telephone system is to route incoming calls to the right and correct extensions inside the office premise and to share group of phone or trunk lines as well between extensions too. Albeit the fact that the guiding principles behind the operation of a PBX telephone system has remained unchanging all these time, the technologies that are behind it evolved in a tremendous manner over the past years, leading to the reduction of operating costs and simplifying the operational process as well.
You may not know it but the term PBX has now become synonymous to the term EPABX or Electronic Private Automated Brach Exchange as well as Private Automated Brach Exchange. If you are wondering if PBX is beneficial and advantageous, we can only say that it is and the advantage as well as benefits one can get from it lie on how it can handle many phone lines in or out or particular location and also, it is quite similar to a central office exchange, albeit being smaller and privately owned. All in all, PBX telephone system is a great addition to the goodness of your business.